Terms and Conditions

1. Introduction

These Terms and Conditions of Use (hereinafter "Terms") govern the use of the Dicte service (hereinafter "the Service"), an AI-powered meeting audio recording, transcription and analysis solution provided by Livdeo SAS, a company registered in France under number 805 407 012, with its registered office at 2 grande rue, 70190 Bussières, France (hereinafter "Livdeo" or "we").

By using the Service, you agree to be bound by these Terms. If you do not accept these Terms, you must not use the Service.

2. Description of the Service

Dicte is a Software as a Service (SaaS) that offers artificial intelligence-based audio recording, automatic transcription, analysis, and summarization of meetings.

3. Conditions of Use

3.1 Eligibility

To use the Service, you must be an individual at least 18 years of age or a duly represented legal entity. You must have the legal capacity to enter into a binding contract.

3.2 Account Creation

Using the Service requires creating a user account. You agree to provide accurate, complete, and up-to-date information when creating your account and to keep it updated.

3.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.4 Authorized Use

You agree to use the Service in compliance with these Terms, applicable laws, and best practices. It is specifically prohibited to:

  • Share your account with third parties
  • Process multiple meetings (audio) simultaneously with a single user account
  • Use the Service for illegal or fraudulent activities
  • Attempt to circumvent the Service's technical limitations
  • Interfere with the proper functioning of the Service or attempt to access it through unauthorized means

4. Subscription Plans and Payment

4.1 Available Plans

The Service is offered in different subscription plans: "Free", "Plus", "Business", and "Enterprise". The specific features and limitations of each plan are described on our website.

4.2 Payment

For paid plans, you agree to pay the subscription fees according to the terms defined at the subscription time. Payments are due in advance and non-refundable, except as required by law.

4.3 Price Changes

Livdeo reserves the right to modify its prices at any time. Any price change will be notified at least 30 days before it takes effect.

5. Intellectual Property

5.1 Livdeo's Rights

The Service, including all software, designs, texts, images, and other content, is the exclusive property of Livdeo and is protected by intellectual property laws. No intellectual property rights are transferred to the user.

5.2 License to Use

Livdeo grants you a limited, non-exclusive, non-transferable, and revocable license to use the Service in accordance with these Terms and the features of your subscription plan.

5.3 User Content

5.3.1 Ownership of Content

You retain all intellectual property rights to the content you submit to the Service (hereinafter "User Content"), including but not limited to audio recordings, transcriptions, and analyses generated from your data.

5.3.2 Limited License Granted to Livdeo

You grant Livdeo a worldwide, non-exclusive, royalty-free, revocable, and limited license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content solely for the purpose of providing you with the Service and operating it in accordance with its intended functionalities. This license is strictly limited to the duration necessary for the provision of the Service and automatically terminates upon deletion of your content or closure of your account.

5.3.3 Restrictions on Livdeo's Use

Livdeo commits not to use, share, or disclose your User Content for purposes other than providing the Service, except in the following cases:

  1. With your prior explicit consent;
  2. In response to a legal obligation, court order, or request from a competent public authority;
  3. To protect the rights, property, or safety of Livdeo, its users, or the public.

5.3.4 User Responsibility

You are fully responsible for any User Content you submit to the Service. You warrant that you have all necessary rights to grant the license mentioned in Section 5.3.2 and that your User Content does not violate third-party rights, applicable laws, or these Terms.

5.3.5 Right to Delete

You may delete your User Content from the Service at any time, which will terminate the license granted to Livdeo, subject to Livdeo's right to retain backup copies for a reasonable period for legal and regulatory compliance purposes.

5.3.6 Non-use for Service Improvement

Unlike many AI-based services, Livdeo commits not to use your User Content to train, improve, or develop its AI models or services, unless you give your explicit and specific consent for this purpose.

6. Confidentiality and Data Protection

6.1 Privacy Policy

The use of your personal data is governed by our Privacy Policy, which is an integral part of these Terms.

6.2 Data Processing

By using the Service, you consent to the processing of your data in accordance with our Privacy Policy and the following provisions:

  • Audio recordings are temporarily stored on our servers for processing and are deleted immediately after transcription.
  • Transcriptions are anonymized before any processing by our artificial intelligence modules.
  • Anonymization concerns all personally identifiable information, including but not limited to names, addresses, phone numbers, email addresses, identification numbers, and any other information that could directly or indirectly identify a person.

6.3 User Responsibility

You are responsible for obtaining consent from all meeting participants for the recording and processing of their voices and statements by the Service.

6.4 GDPR Compliance

Livdeo commits to comply with the General Data Protection Regulation (GDPR) and all applicable data protection laws.

7. Limitation of Liability

7.1 Service Provision

Livdeo strives to provide a quality Service but cannot guarantee that the Service will be uninterrupted, fast, or error-free.

7.2 Accuracy of Results

While Dicte strives to provide accurate transcriptions and analyses, you acknowledge that the Service uses artificial intelligence technologies that may contain errors or inaccuracies.

7.3 Limitation of Liability

To the fullest extent permitted by applicable law, Livdeo shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Service.

8. Termination

8.1 Termination by the User

You may terminate your subscription at any time by following the procedures provided for this purpose in your user account.

8.2 Termination by Livdeo

Livdeo reserves the right to suspend or terminate your access to the Service in case of violation of these Terms or for any other legitimate reason, with or without notice.

8.3 Effects of Termination

Upon termination, your access to the Service will be immediately interrupted. Livdeo commits to delete or anonymize your personal data in accordance with its Privacy Policy and applicable laws.

9. Modifications to the Terms

Livdeo reserves the right to modify these Terms at any time. Users will be informed of significant changes at least 30 days before they take effect. Continued use of the Service after the effective date of the modifications constitutes acceptance of the new Terms.

10. Miscellaneous Provisions

10.1 Governing Law

These Terms are governed by French law. However, this choice of law does not affect your rights as a consumer under the mandatory consumer protection laws of your country of residence.

10.2 Dispute Resolution

Any dispute relating to the interpretation or execution of these Terms will be subject to the exclusive jurisdiction of the French courts, subject to any mandatory legal provisions to the contrary. If you are a consumer, you may have the right to bring legal proceedings in the courts of your country of residence.

10.3 Severability

If any provision of these Terms is deemed invalid or unenforceable, the other provisions shall remain in force.

10.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without Livdeo's prior written consent.

11. Contact

For any questions regarding these Terms or the Service, please contact Livdeo/Dicte at the following address: contact@dicte.ai

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